TERMS OF USE & GENERAL TERMS & CONDITIONS

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Effective Date: January 1, 2025

Jolie Visage Med Spa LLC d/b/a NeuVitality Buford
Applicable to: neuvitality.com, all subdomains, and all related digital properties, landing pages, forms, and messaging systems

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1. Acceptance of Terms

By accessing, browsing, scheduling, submitting information, or otherwise using neuvitality.com or any related websites owned or operated by Jolie Visage Med Spa LLC d/b/a NeuVitality Buford (“NeuVitality Buford,” “we,” “our,” or “us”), you agree to be bound by these Terms of Use and General Terms & Conditions (“Terms”).

If you do not agree to these Terms, please discontinue use of our site and services.

 

2. Eligibility

Our website and services are intended for individuals 18 years of age or older. By using our site or submitting information, you represent that you meet this requirement.

 

3. Communications Consent (SMS, MMS, Email, Phone Calls)

By providing your contact information—including but not limited to your mobile number and email address—you consent to receive communications from NeuVitality Buford, which may include:

• Appointment confirmations

• Scheduling reminders

• Follow-up messages

• Treatment-related communication

• Administrative or billing notices

• Service updates

• Promotional offers and marketing content

• General wellness information

 

3.1 SMS/MMS Policy (TCPA & FCC Compliance)

By submitting your mobile number on any page, form, or scheduling system on neuvitality.com or related platforms, you authorize NeuVitality Buford to contact you via SMS and MMS for both operational and marketing purposes.

You understand that:

• Message and data rates may apply.

• Message frequency may vary.

• You may opt out at any time by replying STOP to any text message.

• For help, reply HELP or contact us at 770-726-8721 or contact@neuvitality.com.

• Consent to receive SMS/MMS messages is not a condition of purchase, treatment, or service.

• Your information is handled in compliance with HIPAA standards where applicable and with TCPA and FCC marketing rules.

 

4. Privacy & Data Use

NeuVitality Buford is committed to protecting your personal information. Our use of your data is governed by our Privacy Policy, incorporated by reference into these Terms.

We may collect and store information including:

• Name, phone number, email, date of birth

• Appointment history

• Submitted health information necessary for scheduling or care

• Website usage and analytics information

We do not sell personal information to third parties.

 

5. Medical Disclaimer

Content on this website—including articles, descriptions, videos, recommendations, and messaging—is for informational purposes only and is not a substitute for professional medical advice.

No content should be interpreted as establishing a patient-provider relationship until:

1. You complete required intake forms,

2. You undergo a formal provider consultation, and

3. NeuVitality Buford accepts you as a patient.

Always consult with a qualified healthcare provider regarding any medical concerns.

 

6. Appointment Scheduling & Cancellations

Appointments made through the website, SMS, or phone are subject to availability.

 

6.1 Patient Responsibility

You agree to:

• Provide accurate information

• Arrive on time

• Follow pre-appointment instructions (including fasting requirements, if applicable)

 

6.2 Cancellation & No-Show Policy

NeuVitality Buford reserves the right to charge cancellation or no-show fees according to its internal policies, which may vary by service type.

 

7. Payment Terms

Prices for services, products, memberships, and custom programs are subject to change.

Payment is due at the time of service unless otherwise stated. Any promotional pricing is offered at NeuVitality Buford’s discretion and may be modified or discontinued at any time.

 

8. Website Use & Restrictions

When using neuvitality.com or related sites, you agree not to:

• Attempt unauthorized access to systems or data

• Interfere with website operation

• Use automated tools (bots, scrapers) without consent

• Upload harmful code, malware, or disruptive content

• Misrepresent your identity or submit false information

Violation of these terms may result in removal of access or legal action.

 

9. Intellectual Property

All website content—including logos, branding, text, images, design, videos, and downloadable materials—is the property of Jolie Visage Med Spa LLC d/b/a NeuVitality Buford.

Users may not reproduce, distribute, or modify any content without prior written consent.

 

10. Third-Party Services

Our site may link to third-party tools (e.g., booking systems, CRM platforms, EHR systems). NeuVitality Buford is not responsible for the content, accuracy, or practices of these third parties.

Your use of those tools is subject to their own terms and policies.

 

11. Disclaimer of Warranties

All website content and services are provided “as is” and “as available” without warranties of any kind, expressed or implied.

We do not warrant that:

• The site will operate without interruption

• The content is free of errors

• Results from services will meet your expectations

 

12. Limitation of Liability

To the fullest extent allowed by law, NeuVitality Buford will not be liable for:

• Indirect or consequential damages

• Losses resulting from website downtime

• Delays or failures in message delivery (SMS/MMS/email)

• Any harm resulting from reliance on website content

Your sole remedy for dissatisfaction with the website is to discontinue use.

 

13. Indemnification

You agree to indemnify and hold harmless NeuVitality Buford, its owners, staff, contractors, and affiliates from claims arising out of your misuse of the website or violation of these Terms.

 

14. Changes to Terms

We may update these Terms periodically. Continued use of the website after changes constitutes acceptance. The latest version will always be posted on neuvitality.com.

 

15. Contact Information

For questions about these Terms or your communication preferences, contact us at:

NeuVitality Buford
Jolie Visage Med Spa LLC
Email: contact@neuvitality.com
Phone: 770-726-8721

 

16. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.